This Privacy Policy explains how ab33 collects, processes, stores, and protects personal data provided by Members and visitors of the ab33 Platform at https://ab33.club. Your privacy is taken seriously — please read this document carefully.
Last Updated: 11 June 2026 | Version 2.4
1.1 This Privacy Policy ("Policy") is published by ab33 ("ab33", "we", "us", "our") and applies to all personal data collected through the ab33 Platform at https://ab33.club, including its casino, sportsbook, slots, and lottery products, and all associated customer support channels.
1.2 By registering an account, accessing the Platform, or otherwise engaging with ab33's services, you ("Member", "you") acknowledge that you have read, understood, and consent to the data practices described in this Policy.
1.3 ab33 is committed to handling personal data responsibly, in accordance with applicable international data protection principles and the requirements of the gaming authority under which we are licensed to operate.
1.4 This Policy should be read together with the ab33 Terms & Conditions. Capitalised terms not defined here carry the meaning assigned to them in the Terms & Conditions.
2.1 ab33 collects personal data in the following categories:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID details | Account registration & KYC verification |
| Contact Data | Malaysian mobile number, email address, residential address | Account registration & profile updates |
| Financial Data | Payment method type, masked account/wallet identifiers, transaction history | Deposits, withdrawals, and payment verification |
| Technical Data | IP address, browser type, device identifiers, operating system, session timestamps | Platform access and authentication |
| Usage Data | Game history, bet records, session durations, feature interactions | During active Platform use |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status, communication channel preferences | Account settings and promotional opt-ins |
2.2 ab33 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless required for responsible gaming assessments or regulatory compliance, in which case such collection will be specifically notified to you.
3.1 ab33 uses collected personal data for the following purposes:
4.1 ab33 processes personal data on the following legal bases:
5.1 ab33 does not sell your personal data to third parties. We may share personal data only in the following circumstances:
5.2 Any international transfer of personal data is subject to appropriate safeguards including contractual protections consistent with applicable data protection standards.
6.1 The ab33 Platform uses cookies and similar tracking technologies to operate the Platform, maintain session authentication, and analyse usage patterns. The categories of cookies used include:
6.2 Non-essential cookies are only placed with your consent, provided via the cookie preference panel on your first visit to the Platform. You may update your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will prevent access to authenticated Platform features.
7.1 ab33 retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention requirements:
7.2 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with ab33's data disposal procedures.
8.1 ab33 implements technical and organisational security measures appropriate to the sensitivity of the data processed, including:
8.2 In the event of a personal data breach that is likely to result in risk to Member rights, ab33 will notify affected Members and relevant authorities in accordance with applicable notification obligations.
9.1 Subject to applicable law and gaming regulatory obligations, ab33 Members have the following rights in relation to their personal data:
9.2 To exercise any of the above rights, contact the ab33 Data Protection team via the 24/7 live chat on the Platform or in writing at [email protected]. ab33 will respond within thirty (30) days of receiving a valid request.
10.1 The ab33 Platform is strictly intended for adults aged 21 and above. ab33 does not knowingly collect personal data from individuals under 21 years of age. If ab33 becomes aware that personal data has been collected from an individual under the minimum age, that data will be deleted promptly and the associated account will be closed.
10.2 If you are a parent or guardian and believe that a minor has submitted personal data to ab33, please contact support at [email protected] immediately so that appropriate action can be taken.
11.1 The ab33 Platform does not contain links to third-party websites. This Policy applies solely to data processed by ab33 in connection with the ab33 Platform and services. ab33 is not responsible for the privacy practices of any third-party service providers engaged under data processing agreements, who are themselves bound by their own applicable privacy obligations.
12.1 ab33 reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered Members via email or in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most current version. Continued use of the Platform after the effective date of any revised Policy constitutes acceptance of the changes.
13.1 For all privacy-related enquiries, data subject access requests, or concerns regarding ab33's data practices, please contact:
ab33 Data Protection Team
Platform: ab33.club
Email: [email protected]
Support Hours: 24 hours daily, Malaysia Standard Time (GMT+8)
All data transmitted between your device and the ab33 Platform is encrypted with 256-bit SSL/TLS — the same standard used by major international banks. Your login credentials, MYR wallet transactions, and personal details are never sent in plain text.
ab33's identity verification process is designed to protect you as much as it protects the platform. Confirming your identity prevents anyone else from accessing your account or withdrawing your MYR balance — even if they have your username and password.
ab33 does not sell, rent, or trade your personal data to third-party marketers. Data shared with service providers is limited strictly to what is necessary for them to deliver their contracted function, under binding confidentiality obligations.
Integrations with Touch 'n Go eWallet, Boost, Maybank, CIMB, and Public Bank are handled through encrypted payment gateways. ab33 does not store full card numbers or banking credentials on its own servers.
Your ab33 account settings give you direct control over marketing preferences and communication opt-outs. For access, correction, or deletion requests, the ab33 support team responds within 30 days — available 24/7 at Malaysia Standard Time.
ab33's data practices comply with the requirements of applicable international gaming authority regulations, including AML/KYC obligations. Regulatory reporting is conducted only where legally mandated — your data is never shared beyond what is required by law.
Playing at ab33 means your personal data is protected by industry-standard security, handled transparently, and never sold to third parties. Experience Malaysia's most trusted online casino and sportsbook with complete confidence.
21+ ab33 is for adults aged 21 and above only. Please gamble responsibly.